E-Shop

When is the purchasing procedure completed?
After you have entered the delivery address and the data required for payment, you will be directed to the purchase confirmation page, which contains your o...
Mon, 6 Aug, 2018 at 9:25 AM
How can I check the status of my order?
To check the status of your order, log in to the site and access your profile in the “My orders” section. This contains a list of all your orders and infor...
Mon, 6 Aug, 2018 at 9:27 AM
How can I find the products I'm looking for?
Starting from the Home Page, you can: Browse using the search filters to discover all the products in the Transvital range. You will find products divi...
Mon, 6 Aug, 2018 at 9:29 AM
Why do I have to collect my order from a sales point?
Transvital believes that the best experience of its products can be achieved with guidance from our experts, who can offer complete advice about your beauty...
Mon, 6 Aug, 2018 at 9:30 AM
Even if I am near a local sales point, can I still have the order delivered to my home?
If you live in an area close to a Transvital sales point, your order will need to be collected from there, and so you will not be able to change the shippin...
Mon, 6 Aug, 2018 at 9:31 AM
How can I find out when my order is available at the sales point?
As soon as your order leaves our warehouse, we will send you an email to inform you that it will shortly be delivered. You will then receive a second email ...
Mon, 6 Aug, 2018 at 9:32 AM